ERP is the mandatory requirements of
the laws that regulate Airlines Industry and IATA as follows:
a) Aviation Disaster Family
Assistance Act – US 1996
b) Foreign Air Carrier Family
Assistance Act 1997.
c) International Civil Aviation
Organization (ICAO) - Cir Doc 9973
d) ICAO – Assistance to Victims and
NOK.
e) Montreal Regulation (EU) No
996/2010.
f) National Transport Safety Board
(NTSB)
g) Civil Aviation Authority (CAA)
Malaysia respective
Country.
Country.
h) Department of Transport Australia
Regulation (DOTAR) -
Australian Family Assistance Code.
Australian Family Assistance Code.
i) IATA International Air Transport
Association (IATA).
ISAGO – Section 4.
ISAGO – Section 4.
j) CAA Investigation of Accident Act
1989
k) Annex 13 (Relating to Accident
Investigation)
l) E A S A
There are two
critical questions:
- Who man the Immediate Response Centres (IRC) and have they been trained on their roles and responsibilities at these centres?
- Has your Airlines formed a Crash-site Team and have they been trained on their roles and responsibilities at the Crash-Site.
The following is a sample of ‘LIVE’ Special Assistance Team’s (Volunteer) requirement template. The number of volunteer that your Airlines need willl greatly depend on the maximum number of aircraft capavity of your biggst aircraft fleet.
Example:
If the max capacity of your biggest aircraft is 150pax, than the number of
Volunteer required to be trained is as follows: